1
Introduction & Applicability
The Cassino Game (cassinogame.pro) Privacy Policy is a complete description of how your personal information is handled. Whether you're registering, placing bets, making payments, or contacting customer support — your data is governed by this policy at every step.
Cassino Game believes data protection is more than a legal obligation — it's our ethical responsibility to our members. That's why we're always transparent about what data we collect, why we collect it, and where it goes.
Our commitment: Cassino Game never sells, rents, or exchanges your information without your consent.
This Privacy Policy is drafted in accordance with applicable data protection laws in Bangladesh and international standards. By using any Cassino Game service, you are considered to have accepted this policy.
2
What Information We Collect
Cassino Game only collects information necessary to operate its services. This is broken down into three categories below:
A) Information you provide directly
- Identity Details: full name, date of birth, gender, nationality
- Contact Information: mobile number, email address, current address
- Identity Verification Documents: National ID, passport, or driving licence (for KYC verification)
- Financial information: mobile banking number, bank account details
B) Automatically Collected Information
- Device Information: IP address, device type, operating system, browser type
- Usage Data: time spent on site, pages visited, bets placed
- Location data: general geographic location (country and city level only)
C) Information received from third parties
- Transaction verification data from payment providers
- Risk assessment data from fraud prevention agencies
3
How We Use Your Information
Cassino Game uses your data only for specific purposes. Your consent will be sought before using it for anything beyond those purposes:
| Type of Information |
Purpose of Use |
Legal Basis |
| Identity Details |
Account Registration & KYC Verification |
Contract Performance |
| Contact Information |
Notifications, Support & Promotions |
Legitimate Interest |
| Financial Information |
Payment Processing & Fraud Prevention |
Contract Performance |
| Device Information |
Security & Platform Improvement |
Legitimate Interest |
| Betting History |
Responsible Gaming Monitoring |
Legal Obligation |
| Contact Information |
Personalized Offers & Bonuses |
Your Consent |
Marketing communications: You can unsubscribe from Cassino Game promotional emails or SMS at any time. This will not affect any other services linked to your account.
4
Data Sharing & Disclosure Policy
Cassino Game never sells your data. However, limited information may be shared with trusted partners to operate our services:
- Payment Providers: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to process transactions.
- Identity Verification Services: Identity verification data may be shared with accredited verification agencies as part of the KYC process.
- Legal Authorities: Information may be disclosed to relevant authorities when required by court order or legal obligation.
- Fraud Prevention: Limited data may be shared with cybersecurity and fraud detection agencies.
All of the above partners are contractually bound to uphold Cassino Game's privacy standards. They may only use your information for the specific purposes agreed upon.
Cassino Game uses industry-leading technology to keep your data secure. Here's an overview of our security layers:
- SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
- Database Encryption: Sensitive data stored on our servers is protected with an additional layer of encryption.
- Two-Factor Authentication: Additional verification is available for account logins and large transactions.
- Access Controls: Only authorized staff can access sensitive data — and all access is logged.
- Regular Audits: Independent security experts review our systems every year.
- Breach Response: In the event of a data breach, affected members will be notified within 72 hours.
The Cassino Game website uses cookies to function properly and enhance your experience. Cookies are small text files stored on your device.
Essential Cookies
Required for login sessions, security, and core functionality. These cannot be disabled.
Analytics Cookies
Used to collect site usage statistics. Can be disabled.
Preference Cookies
Used to remember your language, theme, and other preferences. Can be disabled.
Marketing Cookies
To show you relevant offers. Activated with your consent.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect how Cassino Game functions.
Cassino Game does not retain any data longer than necessary. Our general policy is as follows:
- Active accounts: Data is retained for as long as your account remains active.
- Closed Accounts: Financial records are retained for up to 5 years after account closure, as required by law.
- Transaction Records: Retained for 5 years in compliance with anti-money laundering laws.
- Marketing Information: Withdrawing your consent will remove you from our marketing list immediately.
- Support contact: Support chats and emails are retained for up to 2 years.
As a Cassino Game member, you have several important rights regarding your personal data:
Right to Access
To find out what data we hold about you, submit a request and we'll respond within 30 days.
Right to Rectification
You can request corrections to any inaccurate or outdated information. We'll update it promptly.
Right to Erasure
You may request deletion of any data beyond what is legally required to be retained.
Right to Restrict Processing
You may request that your data be used only for specific, limited purposes.
Right to Portability
You can request a downloadable copy of your data.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise any of your rights support@cassinogame.proto email us. We'll respond within 30 days.
9
Minors' Data Protection
Cassino Game strictly prohibits providing services to anyone under 18. Our policy for protecting minors' data:
- Cassino Game does not knowingly collect or process data from anyone under the age of 18.
- Age verification is required at registration. Additional documents may be requested in cases of doubt.
- If we become aware that data from a minor has been collected, it will be deleted immediately and the account will be closed.
- If parents suspect their child has registered an account, please contact our support team immediately.
10
Privacy Policy Updates
Cassino Game may update this Privacy Policy from time to time. When changes are made, we will:
- We will send notifications to your registered email address.
- We will update the "Last Updated" date at the top of this page.
- A temporary notice will be displayed on the site for any important changes.
- Continued use of the site after the new policy takes effect will be considered acceptance of the updated terms.
Last updated: June 2026. Previous versions are available upon request.